Last updated: 28 March 2026
1. Who We Are
Wissam Tutoring ("we", "our", "us") is a tutoring platform connecting students with expert tutors. Our registered contact number is +44 734 858 8174. This policy explains how we collect, use, and protect your personal information when you use our website.
2. Information We Collect
When you use our website, we may collect:
- Contact information: your name, child's name, phone number, and email address when you submit an enquiry form or register your interest.
- Enquiry details: subject preferences, year group or level, and any message you provide.
- Usage data: pages visited, time on site, browser type, and device information collected through cookies and analytics tools.
- Communication data: records of your communications with us via WhatsApp, phone, or email.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and arrange consultations
- Match you with suitable tutors
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
We will never sell your personal information to third parties. We only share your details with tutors we have matched you with, and only with your consent.
4. Cookies & Analytics
We use Google Analytics 4 and Google Tag Manager to understand how visitors interact with our website. These tools use cookies to collect anonymous usage data. You can manage your cookie preferences through your browser settings.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or loss. Our website uses SSL encryption (HTTPS) to secure data transmitted between your browser and our servers.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
7. WhatsApp Communication
When you submit an enquiry form on our website, your information is forwarded to us via WhatsApp for a quick response. By submitting the form, you consent to being contacted via WhatsApp on the number you provide. You may opt out at any time by messaging us.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Phone: +44 734 858 8174
- WhatsApp: +44 734 858 8174